Conversion tracking

Your ads should see
every ticket they sell.

Connect your own Meta, Google, or TikTok pixel to your events. We report the page view, the ticket added, the checkout started, and the purchase, with the ticket revenue you keep.

Your pixel, your ad account  ·  Only your own events  ·  Set up in about two minutes
One buyer, one evening, four events sent
On your event page
What the buyer sees

Spring Gala

Saturday, May 9  ·  The Fairmont

Get tickets
Sent to your Meta pixel

    An illustration of one buyer's path. Every event shown is one the product really sends, with the parameters it really carries. Nothing on this page fires a pixel.

    The part no one asks about

    A shared checkout, and still only your buyers

    Every organizer here sells through the same cart, the same checkout, and the same order confirmation page. On most platforms that is the reason you are told you cannot have your own pixel. It is a solvable problem, and this is how it is solved.

    Resolved from the order itself

    We read the tickets in the cart back to the event, and the event back to the organizer who owns it. Not the referrer, not a cookie, not the last page someone visited.

    Named, never broadcast

    Your Meta event names your pixel specifically. Another pixel loaded on the same page, including ours, does not receive it.

    One organizer per checkout

    Buyers hold tickets from one organizer at a time, so a cart always belongs to exactly one of you. There is no moment where two sellers share a basket.

    No buyer details, ever

    No names, no email addresses, no phone numbers, no billing addresses. The events carry your event ID, a ticket count, and the amount.

    An ID, not a script

    You paste a pixel ID and we build the tag. There is no field anywhere that accepts markup, so nothing you save can run code on a buyer's screen.

    Checked on the way in and out

    An ID that does not match the shape that network issues is refused on save and never goes live, so a typo shows up as a message rather than as silence.

    The event map

    Four moments, named the way each network expects

    Hand this table to whoever runs your ads. It is the whole contract: what we send, when we send it, and what it is called on their side.

    What the buyer did Meta Google Analytics 4 Google Ads TikTok
    Event page viewed ViewContent view_item not sent ViewContent
    Ticket added AddToCart add_to_cart not sent AddToCart
    Checkout started InitiateCheckout begin_checkout not sent InitiateCheckout
    Order confirmed Purchase purchase conversion CompletePayment

    Google Ads receives the purchase only. Its earlier steps are separate conversion actions you create yourself, so sending them would record them against the wrong one.

    Four networks

    Bring the ID. We build the tag.

    Each row on the settings screen takes one validated ID and nothing else. There is no field that accepts a script, which is why this can be self-serve at all.

    Meta Pixel

    Facebook and Instagram ads

    Dataset ID 15 or 16 digits

    Meta renamed the Pixel ID to Dataset ID. It is the same number it has always been, and Events Manager shows it at the top of your dataset.

    Google Analytics 4

    Traffic and funnel reporting

    Measurement ID starts with G-

    Sits under Admin, Data streams. Your ticket sales land in the same reports as the rest of your website traffic.

    Google Ads

    Search and YouTube campaigns

    Conversion ID and label starts with AW-

    Google Ads needs both halves. The label is the short code after the slash in the tag it gives you, and without it the conversion is recorded against nothing.

    TikTok Pixel

    TikTok campaigns

    Pixel ID capital letters and numbers

    TikTok Events Manager shows it beside the pixel name. Paste the ID itself, not the code block around it.

    Setup

    Three steps, and the next visitor is measured

    There is no review queue, no verification call, and nothing to install on your own website. The screen lives in Organizer Tools under Tracking Pixels.

    1

    Copy your ID

    Open your ad platform and copy the pixel or measurement ID. Meta calls it a Dataset ID, Google calls it a Measurement ID or a Conversion ID, TikTok calls it a Pixel ID.

    2

    Paste it in

    Go to Organizer Tools, then Tracking Pixels. Pick the network, paste the ID, and choose whether it covers all of your events or one of them.

    3

    Watch it arrive

    Open your event page with Meta Pixel Helper or your platform's test tools running. The first event shows up on that first page view.

    The number that matters

    Purchase reports the revenue you keep

    Return on ad spend is only useful if the revenue half of it is real. A platform that reports the buyer's total is counting its own fees as your income, and every campaign looks better than it is. We report the ticket revenue that reaches you. If you pass our service fee to your buyers, it was never yours and it is not counted. If you absorb it, it is subtracted.

    • Our service fee is excluded either way, so the same ticket reports the same revenue whichever way you set fees.
    • Card processing fees are excluded too. Your ad account reports tickets, not payment costs.
    • Sent in the order's own currency, with the event ID and the number of tickets alongside it.

    What this will never do

    Worth reading before you turn it on, because these are the four things people assume and we would rather say them out loud than let someone find out later.

    We never send who bought

    Ad platforms will happily accept a buyer's email address to improve matching. We do not send one, so a sale reaches your ad account with no way to trace it back to a person.

    We never mix two organizers

    There is no aggregate mode, no platform-wide audience, and no setting that would let one organizer's pixel see another's sale.

    We never run your JavaScript

    The screen takes IDs. If a network you use is not one of the four, ask us rather than looking for a place to paste a tag, because there is not one.

    We never claim perfect counts

    Browsers, extensions, and privacy settings block tracking pixels for a real share of buyers. Your Ticket Falcon reports are the truth about how many tickets you sold. Your ad account is the truth about which campaigns are working.

    How you aim it

    Six pixels, pointed wherever you need them

    Most organizers set one pixel and forget it. If you run campaigns for a client, a chapter, or a single flagship event, you can be more precise than that.

    Up to six at once

    Run Meta and Google together, or a separate pixel per client. Six rows, each independent, all on one screen.

    All events or just one

    Scope a pixel to everything you sell, or to a single event, so one campaign's data never mixes with another's.

    Give each one a label

    Name a row "Fall gala, agency account" and the next person to open the screen knows what it is for without asking you.

    Turn a row off, keep it

    Pause a pixel between campaigns without losing the ID and having to hunt for it again in three months.

    Counted once per order

    The order confirmation page is bookmarked and refreshed constantly. Purchase carries a deduplication ID and is recorded as sent, so a reload cannot inflate your results.

    Live the moment you save

    No review, no approval, no waiting on us. Save the row and the next visitor to your event page is measured.

    Works with

    Measurement is one part of selling out

    Tracking links

    Attribution inside Ticket Falcon, by promoter, poster, or channel. Useful for the sales your ad platform will never see.

    Explore marketing tools

    Direct Payouts

    The revenue your pixel reports is money already on its way to your own Stripe account, not a balance someone else is holding.

    Explore Direct Payouts

    Webhooks and API

    Need the same sale in your CRM or data warehouse rather than an ad account? Take it server to server instead.

    Explore the Developer API
    Questions

    Tracking, answered plainly

    Do I need my own ad account?
    Yes, and it stays yours. Ticket Falcon never gets access to your ad account, your campaigns, or your spend. You paste an ID, we send events to it, and everything else on that side of the wall belongs to you.
    Can another organizer see my sales?
    No. Your events name your pixel specifically rather than firing at whatever pixels are loaded, and the page works out who a cart belongs to by reading the tickets in it. An organizer whose event is not in the cart is not told the cart exists.
    Meta is asking for a Dataset ID. Is that the same as my Pixel ID?
    It is. Meta renamed it and the number did not change. Copy it from the top of your dataset in Events Manager and paste it in.
    What number shows up as the purchase value?
    The ticket revenue you keep. If you pass the Ticket Falcon service fee to your buyers, it was never yours and it is not counted. If you absorb it, it is subtracted. Either way the revenue in your ad account matches the money that reaches your account, so your return on ad spend is measured against what you actually earned.
    Will it count every sale?
    No, and no browser pixel on any platform does. A share of buyers block tracking with their browser, an extension, or a privacy setting, so ad platform totals always run below real sales. Read your ad account for which campaign is working and read your Ticket Falcon reports for how many tickets you sold.
    Can I track just one event?
    Yes. Each pixel is scoped either to all of your events or to a single one, so a campaign for your spring gala reports on the gala and nothing else.
    Does this slow down my event page?
    Only the networks you actually configure load anything, and their scripts load asynchronously, so nothing on your page waits for them. Add no pixels and nothing extra is requested at all.
    What if I run ads through an agency?
    Give them their own row. Six pixels fit on the screen, each with its own label and scope, so an agency pixel for one event can sit next to the house pixel that covers everything.

    Wondering what any of this costs? Nothing extra. It is included on every account, and the ticket fees are on the pricing page.

    Stop guessing which ad sold the ticket.

    Paste one ID and your next event page view lands in your own ad account.

    Create your event Talk to our team